Shipping policy
Thank you for shopping at Juweceti. We are committed to processing and delivering your blanket orders as smoothly as possible.
Please review our shipping information below.
Order Processing Time
Our standard order processing time is 1–3 business days.
Orders are processed Monday through Friday, excluding public holidays.
Once your order has been prepared and shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Time
Our estimated standard shipping transit time is 3–6 business days after your order has been shipped.
Please note that processing time and shipping transit time are separate.
The estimated total fulfillment and delivery period is approximately 4–9 business days, excluding holidays and unexpected delays.
Shipping Rates
We offer the following standard shipping rates:
| Order Subtotal | Shipping Fee |
|---|---|
| Below $50.00 | $4.99 |
| $50.00 or more | Free Standard Shipping |
Shipping charges are calculated based on the merchandise subtotal before applicable taxes.
Shipping Destinations
We currently serve customers within the United States.
Available shipping destinations and options will be displayed during checkout.
Order Tracking
Once your order has shipped, a shipping confirmation email will be sent to the email address provided at checkout.
If tracking information is available, you can use the tracking number to monitor your package.
Please allow time for tracking updates to appear in the carrier's system.
Shipping Delays
Although we aim to meet our estimated delivery timeframes, unexpected circumstances may occasionally cause delays.
These may include:
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Severe weather conditions.
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Carrier service disruptions.
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Public holidays.
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High shipping volumes.
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Incorrect or incomplete shipping addresses.
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Other circumstances beyond our reasonable control.
If we become aware that your order cannot be shipped within the promised timeframe, we will notify you and provide the available options, including cancellation and a refund where applicable.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an error in your shipping address, please contact us immediately at hello@juweceti.us.
We will do our best to update the information before shipment. However, changes cannot be guaranteed once an order has been processed or shipped.
Lost or Missing Packages
If your tracking information indicates that your package has been delivered but you cannot locate it, please check around your delivery location and contact the shipping carrier.
You may also contact our customer support team for assistance.
Contact Information
For shipping-related questions, please contact:
Juweceti
Email: hello@juweceti.us
Phone: +1 786-793-5635
Address: 16790 NE 14th Avenue, Apt. 314, Miami, FL 33162, United States